Privacy Policy
Last updated: June 24, 2026
Phantom Media Studio ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect the following types of information:
- Contact information — name and email address when you contact us
- Usage data — pages visited, time spent, browser type, and IP address
- TikTok account data — when you authorize our app via TikTok Login Kit, we receive an access token and basic account information (user ID, display name) solely to enable content posting on your behalf
- Communications — emails or messages you send to us
2. How We Use Your Information
We use collected information to:
- Provide and improve our content creation services
- Post content to authorized TikTok accounts on your behalf
- Respond to inquiries and provide customer support
- Send service-related communications
- Analyze usage to improve our website and services
3. TikTok API Data
When you connect a TikTok account to our platform, we access only the permissions you explicitly grant. We use TikTok API data solely to post content on behalf of the authorized account. We do not sell, share, or use TikTok account data for advertising or any purpose beyond providing our services. TikTok access tokens are stored securely and never shared with third parties.
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service providers — trusted third parties that help us operate our business (hosting, analytics), bound by confidentiality agreements
- Legal requirements — if required by law or to protect our legal rights
5. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
6. Data Retention
We retain your information only as long as necessary to provide our services or as required by law. You may request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for TikTok account access at any time via TikTok's app settings
8. Cookies
Our website may use cookies to improve your browsing experience. You can instruct your browser to refuse cookies, though some parts of the site may not function properly as a result.
9. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated date.
11. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact us at hello@phantommediastudio.com.